Privacy Policy Effective Date: July 18, 2026 ShopAshleyRae Privacy Policy At ShopAshleyRae, your privacy matters. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it when you visit our website or use the ShopAshleyRae mobile app. Information We Collect We may collect information you voluntarily provide, including:
Name
Email address
Phone number
Shipping and billing information
Account login information
Order history
Messages submitted through our contact forms
Preferences for Custom Bundles, Mystery Boxes, or the Fresh Start Collection
We may also collect limited technical information such as:Device type
Browser type
IP address
App usage information
Website analytics
How We Use Your Information We use your information to:Process and fulfill orders
Respond to questions and customer support requests
Create and manage your account
Provide Custom Bundles and personalized shopping experiences
Improve our website and mobile app
Send order updates and important account notifications
Share promotions or newsletters only if you choose to receive them
Support community programs and services offered through ShopAshleyRae
Mobile App The ShopAshleyRae mobile app may collect the same information as our website to provide shopping, account access, order tracking, loyalty rewards, community features, and customer support. The app does not sell your personal information. Payment Information Payments may be processed through trusted third-party providers such as:Square
PayPal
Venmo
Cash App (where applicable)
ShopAshleyRae does not store complete credit or debit card information on our servers. Third-Party Services We may use trusted third-party services including:Wix
Google Analytics (if enabled)
Google Play
Apple App Store
Email marketing services (if applicable)
These services may collect information according to their own privacy policies. Cookies Our website may use cookies and similar technologies to:Improve your shopping experience
Remember preferences
Analyze website traffic
Enhance website performance
You can manage cookie preferences through your browser settings. Your Rights You may request to:Access your personal information
Correct inaccurate information
Delete your account or personal information where permitted by law
Unsubscribe from marketing emails at any time
Data Security We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no system can guarantee absolute security, we work to keep your information protected. Children’s Privacy ShopAshleyRae is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. Changes to This Policy We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Contact Us If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact page on our website. Terms & Conditions Effective Date: July 18, 2026 Welcome to ShopAshleyRae By accessing our website or mobile app, you agree to these Terms & Conditions. Orders All orders are subject to product availability. We reserve the right to cancel or refuse any order if necessary. Pricing Prices may change without notice. We strive for accuracy but reserve the right to correct pricing or listing errors. Returns & Exchanges Please refer to our Shipping & Returns Policy for complete details regarding returns and exchanges. Community Guidelines Our community is built on kindness, respect, and encouragement. Harassment, hate speech, spam, or abusive behavior may result in removal from community spaces. Intellectual Property All logos, graphics, photographs, text, branding, and website content are the property of ShopAshleyRae unless otherwise stated and may not be copied or reproduced without permission. Limitation of Liability ShopAshleyRae is not responsible for indirect or consequential damages arising from the use of our website, mobile app, or products, to the extent permitted by law. Changes We may update these Terms & Conditions at any time. Continued use of our website or app constitutes acceptance of any changes. One recommendation before you submit to Google Play Since your app includes a community and recovery-related educational content, I’d also add one short disclaimer to your Privacy Policy: Recovery & Educational Information: ShopAshleyRae provides educational information and community support related to recovery and mental health. This information is for educational purposes only and is not intended to replace professional medical, mental health, or legal advice. If you are experiencing a medical or mental health emergency, contact your healthcare provider or local emergency services immediately.